True hospitality is about creating connections.
It’s the way you make a guest feel when they come through your doors (virtual or brick and mortar), how they are treated while there and the impression they carry with them when they leave. It is seamless and purposeful, while feeling natural and gracious. If you’re selling a product, an experience or a service, it all comes down to how your message resonates with your ideal customer.
That’s where I come in.
Having worked for some of the most well-respected people and brands in their industries, including Michelin-starred Chef Daniel Boulud, Kimpton Hotels & Restaurants, Dean & Deluca and Feld Entertainment’s Disney on Ice, I bring a personalized approach to solving problems for clients big and small.
Whether you are:
- a wellness company trying to find a way to communicate about your products
- a hotel looking for a beneficial brand partnership
- a consumer product looking for more sales
- an experiential travel company on the hunt for more bookings; or
- a restaurant seeking more guests
It all comes down to hospitality and how you talk to people. The best brands create content both on and offline that is compelling, beautiful and engaging, and that keeps people interested and wanting more.
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